
We respond within 12 hours. For urgent requests, call us — our team is available daily from 07:00 to 22:00 WITA.
Our team is small and attentive. They know the island, the pavilions, and the rhythm of a stay here. Tell them what you have in mind and they'll take care of the rest.
We respond to every enquiry within 12 hours — usually within 2. If you haven't heard from us, check your spam folder or send a WhatsApp message.
Not a booking confirmation — we'll reply to discuss your stay.
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Nusa Lembongan is 30 minutes by fast boat from Sanur, Bali. We coordinate all transfers — just share your flight details.
Yes. Full breakfast is included with every pavilion and villa — served in-pavilion or at Jala restaurant until 11:00. Dietary preferences are noted at reservation.
Our minimum stay is 2 nights. During peak season (July, August, December) some pavilions require 3 nights. The Sedana Suite requires 3 nights year-round.
Children are welcome in the Two-Bedroom Villa and some Garden Pavilions. The resort is designed as a quiet sanctuary, so we ask parents to discuss their situation with us before booking.
There is Wi-Fi throughout the resort, strong enough for video calls. Many guests find they use it less than they expect.
Cancellations more than 30 days before arrival receive a full refund. Within 30 days, the first night is non-refundable. Within 7 days, the full stay is charged. Travel insurance is strongly recommended.
Jala restaurant and the spa are open to day visitors by reservation. The pool and beach club are for overnight guests only.